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Call & Tread Number

CALL & TRADE NUMBER

0120 4400777

We are present nationwide

FIND A BRANCH NEAR YOU

102

Branches

2261

Sub-brokers

769

Team members

India

Investor Grievances Escalation Matrix

Details of Contact Person Address Direct Contact No. Email Id Operational/Working Hours
Customer care Mr. Sunny Kale 48, Jaora Compound, MYH Square, Indore - 452001 (MP) 01204400789 helpdesk@swastika.co.in

Mon-Fri (8:00 AM –11:00 PM)
(when Market is Open)

Mon-Sat (10:00 AM –6:00 PM)
(When Market is closed)

Head of Customer care Mr. Nikhil Godha 48, Jaora Compound, MYH Square, Indore - 452001 (MP) 01204400744 nikhil.godha1@swastika.co.in Mon- Sat
(10:00 AM – 7:00 PM)
Compliance Officer Ms. Sheetal Duraphe 48, Jaora Compound, MYH Square, Indore - 452001 (MP) 0731-6644161 Sheetal.d@swastika.co.in Mon – Fri
(11:00 AM- 7:00 PM)
Chief Executive Officer (CEO) Mr. Sunil Nyati 48, Jaora Compound, MYH Square, Indore - 452001 (MP) 0731-6644000 md@swastika.co.in Mon – Fri
(11:00 AM – 6:00 PM)

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchanges at https://investorhelpline.nseindia.com/NICEPLUS/; https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx; https://www.mcxindia.com/Investor-Services; and https://ncdex.com/investor_complaint

Please quote your Service Ticket/Complaint ref no. while raising your complaint at SEBI SCORES/Exchange portal.

For any specific Cyber Security matters/issues related to your Swastika Investmart's trading account, write to us at it@swastika.co.in / dharwa_ajay@swastika.co.in or call us on 0120-4400740

Kindly mention your Name, Client Code along with the details of your query/concerns. This will help us to provide a timely response, kindly note matters/issues specifically related to Cyber Security would be responded/addressed within 3 Business days. Below are some examples of Cyber Security related matters/issues:

  • If you suspect that your Swastika Investmart's trading account is hacked/compromised.
  • Unauthorized modification of your profile such as change in email, phone number, address, Bank Account which you have not done.

REGISTERED OFFICE

Flat No.18, 2nd Floor, North Wing, Madhaveshwar Co-operative Housing Society Ltd, Madhav Nagar, 11/12, S. V. Road, Andheri W, Mumbai – 400058

022-26254568

ADMINISTRATIVE OFFICE

48, Jaora Compound, M.Y.H. Road,
Indore - 452 001

0731 - 6644000

Swastika Investmart Limited

Compliance Officer


Ms. Sheetal Duraphe
sheetal.d@swastika.co.in
0731 6644161

For investor grievances
compliance@swastika.co.in

For SEBI Complaint:-
https://scores.gov.in/scores/Welcome.html

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